Privacy Policy

Last updated: 21 October 2026

Smart Solutions Center (“SSC”, “we”) respects your privacy. This policy explains how we collect and use personal information in line with the Protection of Personal Information Act 4 of 2013 (“POPIA”).

1. Who is responsible

The responsible party is [REGISTERED COMPANY NAME], trading as Smart Solutions Center, 155 7th Avenue, Mayfair, Johannesburg, South Africa. Information Officer: [NAME OF INFORMATION OFFICER], info@smartsolutioncellular.co.za, 079 399 7347 / 081 083 1393.

2. Information we collect

Identity and contact details: name, email address, telephone number.
Delivery and billing address.
Order details and purchase history.
Payment confirmation details from our payment providers (we do not store your full card details).
Messages you send us, for example by email, WhatsApp or Instagram.
Technical information such as device, browser, IP address and pages visited, collected through cookies and similar technologies.

3. Why we use your information

To process and deliver your orders and handle payments.
To provide customer support and handle defects and warranty claims.
To keep records required by law, including tax and consumer law.
To protect the website against fraud and misuse.
To send you marketing messages, only where you have consented or where the law permits, and you may opt out at any time.

4. Who we share it with

We share information only where needed with: our e-commerce platform provider (Shopify), payment providers, courier and delivery companies, suppliers and manufacturers for warranty claims, and professional advisers. These parties may only use the information to provide their services to us.

5. Transfers outside South Africa

Some of our service providers store or process information outside South Africa. Where this happens, we take steps to ensure the information is protected as POPIA requires.

6. How long we keep it

We keep personal information only as long as needed for the purposes above or as required by law, and then delete or de-identify it.

7. Security

We take reasonable technical and organisational measures to protect personal information against loss, damage and unauthorised access.

8. Your rights

You may ask us to confirm what personal information we hold about you, to correct or delete it, or to stop using it for marketing, and you may object to our processing. Contact us using the details above. You may also complain to the Information Regulator of South Africa (inforegulator.org.za).

9. Cookies

This website uses cookies to make the store work, remember your cart and understand how the website is used. You can control cookies in your browser settings.

10. Children

This website is not intended for children and we do not knowingly collect their personal information.

11. Changes

We may update this policy and will publish the updated version on this page.

12. Contact

Questions or requests: info@smartsolutioncellular.co.za, 079 399 7347 / 081 083 1393.